Do churches show the love of God?

This article suggests that many people no longer attend church because they have been hurt by the church at some point in the past.  There are also those who are put off attending by an insensitive first response, particularly when requesting weddings or baptisms.

How do we maintain our integrity whilst welcoming those who have expectations of us which might not be realistic?  The Weddings Project encourages us to find ways to say "yes" when a couple come to us for a church wedding, and the recent changes to the rules have certainly helped this.  It is perhaps easier for me to welcome this from a church with perhaps 1 wedding a year than one with 50 - when each takes about a days work all told, but given the rules are as they are it is possible to treat requests graciously or not.

I understand the theological thinking of those who object to certain requests or behaviours, but as a speaker said on our course:

it is amazing how much you can achieve just by being nice